Last updated: February 17, 2026
These Purchase–Sale Terms and Conditions (hereinafter referred to as the “Terms”) set out the mutual rights, obligations, and responsibilities of the online store ritual-you.com (hereinafter referred to as the “Store”) and the buyer (hereinafter referred to as the “Buyer”) when purchasing goods in this online store.
By using the Store, the Buyer agrees to these Terms and Conditions.
1.1. The online store ritual-you.com is owned and operated by Dalius Seminauskas, conducting activities under an individual activity certificate No. 1479137 (hereinafter referred to as the “Seller”).
1.2. These Terms set out the rights, obligations, and responsibilities of the Seller and the buyer (hereinafter referred to as the “Buyer”) when purchasing from ritual-you.com. The Terms apply to all orders placed in the Store.
1.3. The right to purchase in the Store is granted to all legally competent natural persons aged 18 and over, as well as legal entities.
1.4. The Seller reserves the right to amend or supplement the Terms at any time. The latest version of the Terms is always published on the website ritual-you.com.
2.1. An order is considered placed when the Buyer creates a shopping cart in the Store and confirms the order.
2.2. The Agreement is considered concluded from the moment payment confirmation is received via Paysera.
2.3. The Buyer must provide accurate contact and delivery details.
3.1. All product prices displayed in the Store are indicated in euros (EUR).
3.2. All prices displayed in the Store are final. The Seller is not a VAT payer; therefore, VAT is not added to the price.
3.3. Payments are processed through the Paysera payment initiation system integrated into our checkout page. The Buyer may choose their preferred bank or other available payment method and confirm the payment immediately.
3.4. An order is considered paid only when payment confirmation is received via Paysera. If the payment is not confirmed or is canceled, the order is not confirmed and is considered not placed.
3.5. The Buyer’s online banking login details and other sensitive payment information are not transmitted to the Seller and are not processed by the Store — they are entered solely on the page of the Buyer’s selected bank.
3.6. Refunds (if applicable) are made to the same bank account from which the payment was made, unless otherwise required by law or technical limitations.
4.1. Preparing an order for shipment usually takes 1–2 business days from the moment payment is confirmed.
4.2. For orders exceeding standard quantities or for pre-orders, preparation may take longer.
4.3. Delivery within Lithuania via LP Express terminals takes approximately 1–3 business days from the date of shipment.
4.4. Delivery to other EU countries is carried out according to the courier partners’ timelines; the exact cost and delivery time are provided before order confirmation.
4.5. The Buyer must provide accurate delivery information. The Seller is not responsible for delays caused by incorrect or incomplete information.
4.6. If it is impossible to fulfill the order (e.g., the product is out of stock), the Seller will immediately inform the Buyer and refund the amount paid.
5.1. The Buyer may withdraw from the contract within 14 days of receiving the product in accordance with EU law.
5.2. Returned products must be unused, in their original packaging, and undamaged.
5.3. Return costs are covered by the Buyer, except in cases where the product is defective or of poor quality — in such cases, the costs are covered by the Seller.
5.4. Refunds are made to the Buyer’s bank account within 14 days from the return of the product or the submission of proof of shipment.
5.5. Return procedure: within 14 days of receiving the product, email hello@ritual-you.com with your order number, name, contact details, and IBAN. Once you receive confirmation, send the product to the specified address.
5.6. If the product is defective, the Seller undertakes to either replace it or refund the money.
6.1. Any complaints regarding product quality should be submitted by email to hello@ritual-you.com.
7.1. Personal data provided by the Buyer are processed in accordance with the Privacy Policy, which is published on the website ritual-you.com.
7.2. By placing an order, the Buyer confirms that they have read and understood the Privacy Policy.
8.1. If the Buyer wishes to cancel an order before it is shipped, please contact us immediately by calling +37062906914 or emailing hello@ritual-you.com — if the order has not yet been dispatched, the payment will be fully refunded.
9.1. Any disputes arising from the purchase shall first be attempted to be resolved amicably through negotiation between the Buyer and the Seller. If an amicable solution cannot be reached, disputes may be brought before the competent courts of the Republic of Lithuania, at the location of the Seller’s registered office.
9.2. Consumers also have the right to submit complaints to the State Consumer Rights Protection Authority (VVTAT) at https://vvtat.lt or to use the EU Online Dispute Resolution (ODR) platform: https://consumer-redress.ec.europa.eu/index_en
